Citizens Union Bank

Case Study: Citizens Union Bank Decreases Fraudulent Wire Transfers with Biometric Verification Technologym

Learn how Citizens Union Bank offers commercial account holders advanced fraud prevention technology to stop wire fraud in real-time.

As Citizens Union Bank sought to attract more business and commercial members, the bank needed a solution to ensure layered security that is conveniently intertwined with automated features to fight back against corporate account takeover and business email compromise schemes. CUB chose ACH Alert's BIO-WIRE technology to empower account holders to dial an 800#, available 24/7 to approve or reject suspicious wire transfers. Calls are recorded and callers are authenticated using voice biometric technology.

Find out how Citizens Union Bank has successfully monitored more than $262 million dollars in wire fraud over the last 12 months alone, all while providing better service to customers.


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